Outsourcing – 10 Reasons to Outsource Your IT Support Requirements

During the time of global meltdown, corporations across Great Britain have tightened their belts. IT is being outsourced along with many business functions. As per a recent report from Computer Weekly magazine, the IT outsourcing is witnessing a year-on-year growth of 5.9%.

Below are listed top 10 reasons of outsourcing your IT business:

1. Cost:

Currently, an in-house IT manager would be drawing around 50,000 GBP annually. Apart from that, there would be additional costs of recruitment, additional company incentives, and a range of trainings to keep them up to date with current skills. This is a major overhead both in terms of costs and time.

2. Lack of in-house expertise:

In case you are not having enough space for a dedicated IT Support staff, you need not have one. It might be possible that you do not have much of IT related stuff to have someone permanently employed. Since to resolve issues, some IT firms offer unlimited IT support contracts, enabling you to call them almost as if they were your team member.

3. Extend your in-house expertise:

It might be possible that you would have a dedicated IT Support staff. For continuity of your IT operations, you depend heavily on them. What if they are already stuck on some issue when you are reporting another one or they are not in office due to some personal issue and you need to get another one resolved? Outsourcing your IT Support to a dedicated IT firm would help you gain access to a full team of experts.

4. The skills crisis:

Recruitment of IT staff can be tricky if you are not from technical background. As per Confederation of British Industry 2008 Skills Survey, 53% of employers are not very sure while recruiting people with necessary skill set. Outsourcing removes any worries and results in a highly trained team at your disposal.

5. Productivity:

Distributing IT related stuff amongst your team members would result in lower efficiency instead of the other way round. According to the Confederation of British Industry 2008 Skills Survey, 56% of employers are worried about the ability of their employees to use computers.

6. Find out about the latest technology:

With a rapid evolving technology market and cut throat competition, an IT support firm would help you access various innovations and market best practices with their industry partnerships and range of trainings.

7. Value added services:

Your IT support vendor would be able to provide you with a range of additional consultancy services like network's security, disaster recovery plan which would help you greatly in improvement in your systems and saving costs.

8. Constant care:

Some IT support vendors can help monitor your system's performance regularly and help prevent any loss in productivity that eliminating any possible downtime.

9. Risk management and legal redress:

Outsourcing would help not only in eliminate IT issues but ensure someone else can be held accountable for any crisis enabling you to seek damages in case anything goes wrong.

10. Focus on your business:

Time is money and outsourcing would help you focus on core business and let someone else take care of IT.