Eating out will now take only as long as it takes for the food to be prepared. You can sit back and enjoy your night out while your order is electronically taken and remotely printed. Before you know it, your favorite food is before you, piping hot.
Restaurant point of sale, or POS, systems are an important aspect of point-of-sale technology that makes complicated hospitality management as easy as typing just a few words into a computer – that's all it takes! Why go for manually taking down orders, passing it onto the kitchen and then bringing the food to the table when you have customized touch-screen menus, remote ordering and printing, automated billing, and guest account organization and staff supervision at your fingertips?
Any restaurant will need three different POS systems for the front-office, back office and kitchen administration to run efficiently. The front-office department will have software that provides for fast customer service and order management of a restaurant. This software helps in keeping track of the number of customers, the size of their orders, table numbers, and cash transactions. The kitchen administration software basically has electronic menu screens and order processing through monitors and handheld POS systems. But it is the management reporting software for restaurant POS that ensures the organized running of the restaurant with an accurate record of minute-to-minute activities on any particular day. This includes information, stored in a single database, on timekeeping, inventory, stock management, security, and a whole range of other activities that keep the restaurant open and running.
As in any computer system, restaurant POS also require input and output devices for all the different departments. Some restaurants have keyboards or touch-screen line displays as input devices, while others use electronic cash registers as both input and output devices. Acting as sophisticated cash registers, the restaurant POS assimilates and disseminates information according to customer demands, with printers and monitors in different, but convenient locations and connected through an interface to the server at the back office.
Choosing input and output devices and the apt software for a particular restaurant requires careful consideration of all the activities that need to be controlled by the POS systems in a food establishment.